Can Anyone Help With Schlage Door Lock Installation?

I’ve installed two Schlage door locks and with both when locking with the key, the outside knob locks, but the inside know still turns. When locking from the inside, again the outside knob is locked, but the inside one still turns. I’ve tried uninstalling and reinstalling a dozen times with no success.


Tempe Lock and Keysmith 4000 South Rural Road, Tempe, AZ Phone (480) 270-8688‎